ACE365 App Terms and Conditions

Welcome to ace365 app. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and ace365 app ("the Platform", "we", "us", "our") in relation to your use of the ace365 app website located at ace365-app.vip and any associated mobile applications or services.

By registering an account on ace365 app, accessing any part of the platform, or placing any bet or wager, you confirm that you have read these Terms in full, that you understand them, and that you agree to be bound by them. If you do not agree with any part of these Terms, you must not use ace365 app.

These Terms apply to all players accessing ace365 app from Bangladesh and any other permitted jurisdiction. ace365 app reserves the right to update these Terms at any time. Continued use of the platform after any update constitutes acceptance of the revised Terms.

To register and use ace365 app, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

• You must be at least 18 years of age.
• You must be a natural person — corporate entities may not register as players.
• You must not be a resident of any jurisdiction where online gaming is prohibited by law.
• You must not be an employee, contractor, or immediate family member of an employee or contractor of ace365 app.
• You must not have a previously closed or suspended account on ace365 app.
• You must be acting on your own behalf and not on behalf of any third party.

ace365 app reserves the right to request proof of age and identity at any time. Acceptable documents include a national ID card, passport, or driving licence. Failure to provide satisfactory documentation within the requested timeframe may result in account suspension until verification is complete.

3.1 One Account Per Player

Each player is permitted to hold only one registered account on ace365 app. Creating multiple accounts — whether under the same name, different names, or using different payment methods — is strictly prohibited. If duplicate accounts are detected, all accounts will be closed and any balances may be forfeited.

3.2 Accurate Information

You must provide accurate, complete, and truthful information when registering on ace365 app. This includes your full legal name, date of birth, contact details, and payment information. Providing false information is a breach of these Terms and may result in immediate account closure.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your ace365 app login credentials. You must not share your username or password with any other person. ace365 app will never contact you to ask for your password. Any activity that occurs under your account is your responsibility, whether or not you authorised it.

3.4 Account Verification (KYC)

ace365 app may require you to complete identity verification (Know Your Customer, or KYC) before processing withdrawals or at any other time. KYC may require you to submit a copy of your national ID, proof of address, and proof of payment method. Accounts that fail to complete KYC within the requested timeframe may have withdrawal access suspended until verification is complete.

4.1 Accepted Payment Methods

ace365 app currently accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. These are the only payment methods supported on the platform. ace365 app does not accept cash, bank transfers, or any cryptocurrency at this time.

4.2 Deposit Rules

The minimum deposit on ace365 app is ৳100. Deposits are credited to your account balance instantly upon confirmation from your mobile banking provider. ace365 app does not charge any fees on deposits. Your mobile banking provider's standard transaction fees may apply.

• Deposits must be made from a payment account registered in your own name.
• Third-party deposits are not permitted under any circumstances.
• ace365 app reserves the right to return deposits that cannot be verified as originating from the account holder.

4.3 Withdrawal Rules

The minimum withdrawal on ace365 app is ৳200. Withdrawals are processed to the same payment method used for the most recent deposit. Processing times are typically within minutes during normal operating hours. ace365 app does not charge withdrawal fees, though your mobile banking provider's standard rates apply.

• Withdrawals may be subject to KYC verification before processing.
• Withdrawals of bonus funds are subject to wagering requirements being met in full.
• ace365 app reserves the right to delay withdrawals pending fraud or security checks.
• Withdrawals will only be processed to accounts in the player's own name.

5.1 General Bonus Terms

All bonuses and promotions offered by ace365 app are subject to specific terms and conditions that are published alongside each offer. These Terms provide the general framework, but the specific wagering requirements, eligible games, minimum deposit amounts, and expiry dates for each bonus are stated on the relevant promotion page.

5.2 Wagering Requirements

Bonus funds credited to your ace365 app account must be wagered a specified number of times before any winnings derived from those bonus funds can be withdrawn. The wagering requirement multiplier is stated clearly on each promotion. For example, a 20x wagering requirement on a ৳500 bonus means you must place ৳10,000 in qualifying bets before the bonus-derived winnings become withdrawable.

5.3 Bonus Abuse

ace365 app takes bonus abuse seriously. The following activities are considered bonus abuse and will result in account suspension and forfeiture of all bonus funds and associated winnings:

• Creating multiple accounts to claim the same bonus more than once.
• Using bonus funds in a way designed to exploit low-risk betting strategies to meet wagering requirements without genuine gameplay intent.
• Providing false information to qualify for a bonus.
• Coordinating with other players to abuse bonus offers.

5.4 Bonus Expiry

All bonuses on ace365 app have an expiry date. If wagering requirements are not met within the stated timeframe, the bonus and any associated winnings will be removed from your account automatically. Expired bonuses cannot be reinstated.

6.1 Game Availability

ace365 app offers a range of games including slots, live casino, sports betting, and specialty games. Game availability may vary and ace365 app reserves the right to add, remove, or modify games at any time without prior notice. Not all games may be available in all jurisdictions.

6.2 Technical Errors

In the event of a technical error, malfunction, or system failure during gameplay, ace365 app reserves the right to void any bets or game rounds affected by the error. If a game round cannot be completed due to a technical issue, the bet amount will be returned to your account balance. ace365 app is not liable for any losses resulting from technical errors beyond our reasonable control.

6.3 Game Results

All game results on ace365 app are determined by certified Random Number Generators (RNG) that have been independently audited for fairness. The results of all completed game rounds are final. ace365 app does not alter game outcomes after a round has been completed.

6.4 Minimum and Maximum Bets

Each game on ace365 app has its own minimum and maximum bet limits, which are displayed within the game interface. Players must respect these limits at all times. ace365 app also reserves the right to impose individual player betting limits at its discretion.

The following activities are strictly prohibited on ace365 app. Engaging in any of these activities will result in immediate account suspension, forfeiture of all balances, and may result in legal action:

• Using automated software, bots, scripts, or any artificial intelligence tools to interact with ace365 app games or systems.
• Colluding with other players to gain an unfair advantage in any game.
• Attempting to hack, reverse-engineer, or otherwise interfere with the ace365 app platform or its underlying systems.
• Using ace365 app for money laundering or any other illegal financial activity.
• Providing false identity information or impersonating another person.
• Exploiting software bugs or vulnerabilities — any such bugs must be reported to our support team immediately.
• Placing bets on behalf of another person without their knowledge and consent.
• Any activity that ace365 app reasonably determines to be fraudulent, abusive, or harmful to the platform or other players.

ace365 app collects and processes personal data in accordance with our Privacy Policy, which is available at ace365-app.vip/privacy-policy. By using ace365 app, you consent to the collection and processing of your personal data as described in the Privacy Policy.

We collect data including your name, contact details, payment information, and gameplay history. This data is used to operate your account, process transactions, comply with legal obligations, and improve the ace365 app platform. We do not sell your personal data to third parties.

ace365 app uses industry-standard encryption to protect your personal and financial data. All payment transactions are processed through secure channels. For full details on how we handle your data, please read our Privacy Policy.

ace365 app is committed to promoting responsible gaming. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time limits, cooling-off periods, and self-exclusion options. These tools are available to all registered players directly from their account settings.

If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team for assistance. Our support team is available 24/7 and can help you access responsible gaming resources immediately.

ace365 app will never encourage a player to continue playing if they have indicated that they wish to stop or take a break. We take our duty of care to players seriously and will always prioritise player wellbeing over commercial considerations.

Full details of our responsible gaming policies and available tools are available on our Responsible Gaming page.

10.1 Termination by the Player

You may close your ace365 app account at any time by contacting our support team. Upon closure, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to your registered payment method within a reasonable timeframe.

10.2 Termination by ace365 App

ace365 app reserves the right to suspend or permanently close any account at any time, with or without prior notice, if we determine that:

• The player has breached any provision of these Terms.
• The player has engaged in fraudulent, abusive, or illegal activity.
• The player has provided false or misleading information.
• Continued operation of the account poses a risk to the platform or other players.
• We are required to do so by law or regulatory obligation.

In cases of termination due to breach of Terms, ace365 app reserves the right to forfeit any remaining balance in the account. In cases of termination for other reasons, any real-money balance will be returned to the player.

ace365 app provides the platform on an "as is" and "as available" basis. While we make every effort to ensure the platform operates reliably and without interruption, we cannot guarantee that the platform will always be available, error-free, or free from technical issues.

To the maximum extent permitted by applicable law, ace365 app shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform, including but not limited to loss of winnings due to technical errors, loss of data, or interruption of service.

ace365 app's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Nothing in these Terms limits ace365 app's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

ace365 app reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or a prominent notice on the platform. The updated Terms will take effect from the date of publication.

Your continued use of ace365 app after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using ace365 app and may close your account by contacting our support team.

We recommend checking this page periodically to stay informed of any updates. The "Last Updated" date at the top of this page will always reflect the most recent revision.

If you have any questions about these Terms and Conditions, or if you need assistance with your ace365 app account, our support team is available 24 hours a day, 7 days a week, 365 days a year.

You can reach us via live chat directly on the ace365 app platform, or by email at:

For questions specifically about responsible gaming, please visit our Responsible Gaming page or contact our support team directly. For questions about our data practices, please refer to our Privacy Policy.